Shipping & Delivery

Order Processing

All orders are processed on the same day they come through. Shipping will normally be booked on the same or the next available working day.

 

Auckland - Shipping & Delivery

If you are located in Auckland, all orders before 5PM will be delivered on the same day.

Any orders after 5PM will be delivered the next working day.

*Please note, areas North of the North Shore (Dairy Flat & beyond) are excluded in the same day delivery promise. That is because we handle these deliveries ourselves, and unfortunately, they fall outside our rapid delivery range. We pass on these deliveries to NZ Post, which typically is able to get them done in 1 or 2 working days.

 

Rest of New Zealand - Shipping & Delivery ETA (Handled by NZ Post)

Rest of North Island (2 - 4 working days).

Rest of South Island (2 - 5 working days).

 

Tracking Number

If we are handling shipping ourselves (within Auckland), you will get an email notification of your item being delivered (without a tracking number), as it is usually the same day of the order date.

If we are shipping with NZ Post (NZ Wide), you will get an email notification with a tracking number once your order has been booked for shipping.